by Daniel Mercer | Feb 3, 2026 | AI-Powered Lead Systems
This Voice AI assistant consistently outperforms human agents on core contact center metrics. It cuts AHT by 35%, lifts CSAT by 30%, and hits 80%+ FCR with sub-60-second handle times and 24/7, sub-500ms latency. It operates at roughly half the cost, delivers $0.99...
